Privacy policy
Effective date: 13 Nov 2026
GarageStar ("the app") is made by Nikhil ("we", "us"). It helps garages write job sheets and send them to their customers. This policy explains what information the app handles, why, where it goes, how long we keep it, and the choices you have.
Questions? Write to prasnikhelp@gmail.com.
Who this covers
The app is used by garage owners and mechanics ("you"). While you use it, you enter information about your garage and about your customers and their vehicles. This policy covers both kinds of information. When you enter a customer's details, please make sure your customer is aware of this.
Information the app handles
Stored on your phone
Everything you enter stays on your phone, inside the app's private storage:
- Your garage profile: garage name, address, phone number, GSTIN and logo.
- Job sheets: job number and date; vehicle number, model, year, fuel, gearbox, chassis number and kilometres; the owner's name and phone number; complaints and findings; parts, labour and prices.
- Photos you take or pick from your gallery: RC photos, and photos of complaints and findings.
- Voice notes you record.
Sent to our server
Our server runs on Cloudflare, and some features need it.
| Feature | What is sent | When |
|---|---|---|
| Voice notes to text | The voice note recording | Each time you record a voice note |
| Reading the RC | The RC photos you take or pick | Each time you read an RC |
| Phone sign-in | Your mobile number | When you sign in. Signing in is optional. |
| Backup and restore | Your garage profile, job sheets, photos, voice notes and logo | Only after you sign in, whenever something changes |
| App activity | What the app showed and what was changed in a job (see below), with a random install ID, your phone's make, model and Android version, and the app version | While you use the app |
App activity helps us find and fix problems, for example a vehicle number that was read wrongly, or a message that confused someone. It records events such as a job being opened, saved or sent, the values read from an RC or photo and any changes you made to them, and messages the app showed. These events can include job details such as a vehicle number or an owner's name. The install ID is a random number created when the app is installed. It is not your phone's hardware ID or advertising ID. If you are signed in, events are linked to your mobile number.
Processed on your phone
- Reading number plates, chassis numbers and kilometres from photos uses Google ML Kit text recognition, which runs on your phone. ML Kit may send Google basic, non-identifying information about how it performs. Your photos stay on your phone for this step.
- Voice to text on the phone uses your phone's built-in speech recognition (for example, Google's speech services). Depending on your phone's settings, that service may process audio under its own provider's privacy policy.
What we don't do
- We don't show ads, and we don't use advertising IDs.
- We don't sell your information or your customers' information.
- We don't use your information to build marketing profiles.
- We don't read your contacts, location, or anything outside the app. The app only uses the camera, microphone and photos when you choose to.
Services that process data for us
We use these providers only to run the features above. They process the data on our behalf:
| Provider | What for | What they receive |
|---|---|---|
| Cloudflare | Hosting our server, database and file storage | Everything sent to our server |
| Sarvam AI | Turning voice notes into text | Voice note recordings |
| OpenAI | Reading details from RC photos | RC photos |
Each provider handles the data under its own terms and security practices. Some of these services may process data outside India.
How long we keep it
- Voice notes and RC photos sent for reading, with the text or details read from them: deleted automatically after 30 days.
- App activity: deleted automatically after 30 days.
- Backup (garage profile, job sheets, photos, voice notes): kept while your account exists, so you can restore it on a new phone. A job you delete in the app is also removed from the backup. We keep a small marker so an older copy can't bring it back.
- After you delete your account: the backup is removed from the app at once and kept aside for up to 30 days so we can check the service worked correctly, then deleted for good.
- On your phone: kept until you delete it in the app, clear the app's data, or uninstall the app.
Who can see it
Only you, through the app, and a small number of people at Nikhil who run the service. They can see backups, voice notes, RC photos and app activity in order to support you and fix problems. Access is protected by a password.
We may also disclose information if the law requires it.
Security
Everything sent between the app and our server is encrypted (HTTPS). Our providers encrypt stored data. We keep only a scrambled (hashed) form of sign-in tokens. No system is perfectly secure, but we work to protect your information.
Your choices
- Don't sign in. The app works without signing in. Nothing is backed up, but voice notes and RC photos are still sent for reading when you use those features.
- Don't use voice notes or RC reading. Type the details instead, and nothing is sent for those features.
- Delete jobs in the app. They are removed from your phone and from your backup.
- Delete your account in the app under Your garage → Delete account, or by email. See Delete your account.
- Ask what we hold about you, or ask us to correct it: write to prasnikhelp@gmail.com.
Children
The app is a work tool for garages and is not meant for children under 18.
Changes to this policy
If we change this policy, we will update it here and change the effective date. If a change is significant, we will also tell you in the app.
Contact
Nikhil
Mumbai
prasnikhelp@gmail.com